Camp Tails Doggy Daycare & The Groom Cabin

Camp Tails Doggy Daycare & The Groom Cabin has been a fixture in Bury St Edmunds since 2016, originally established as a dog daycare facility before evolving into a full-service pet grooming business. Founded by Jon, who began his journey with a Labrador named Loki, the business has grown from a local franchise into an independent small business known for its award-winning daycare environment. The company is deeply embedded in the community, having launched the #DogFriendlyBSE scheme to promote the town as a destination for dog owners, and was even recognised as the Most Dog Friendly Town in England in 2023.

The Groom Cabin, launched in 2020, offers a unique approach to dog grooming that prioritises flexibility and stress-free experiences. Unlike traditional salons, the Groom Cabin allows for a high degree of customisation in appointment scheduling and offers a 'crate-free' environment. The service is designed to be seamlessly integrated with their daycare, allowing dogs to play and socialise before and after their grooming session. This approach is particularly beneficial for dogs with anxiety, as the groomer is already familiar with the dog from their time in daycare, fostering a sense of trust and reducing stress.

Customers consistently praise the calm and happy atmosphere at Camp Tails, with many highlighting the exceptional care provided by the team. Reviewers frequently mention that their dogs return from grooming looking fantastic and smelling wonderful, often noting the specific attention to detail. The staff are frequently commended for their patience and ability to handle dogs of all temperaments, with specific mentions of groomers like Hannah who are noted for their skill and the positive impact they have on the dogs in their care.

Beyond grooming and daycare, Camp Tails offers a range of services including a luxury overnight hotel and puppy parties. The facility boasts custom-built amenities such as three large playrooms, outdoor playgrounds, climbing frames, and brain games to keep dogs mentally and physically stimulated. The business is committed to the well-being of all dogs, offering enrichment activities like puzzle feeders and agility courses, and ensuring that every dog is treated as a valued member of the 'pack'.