SPA TIME Pets Horley

Spa Time Pets Horley is a dedicated dog grooming salon located on the High Street in Horley, Surrey. The business is run by Karoline and Grace, who work together to provide a calm, patient, and personalised service for every pet. Their approach is built on a foundation of gentle, natural products and a 'comfort-first' philosophy, ensuring that even nervous dogs feel safe and relaxed. The team is passionate about breed-specific care and treats every furry guest like family, making them a trusted choice for local pet owners looking for a reliable and caring grooming experience.

The salon offers a comprehensive range of grooming services, from a gentle 'Little Pup Spa' for puppies to full 'Top to Tail' styling for adult dogs of all sizes. They specialise in handling breeds such as Cockapoos, Cocker Spaniels, and Shih Tzus, and are particularly adept at working with nervous or anxious dogs. Their services include natural warm baths, fluff'n'brush, nail trimming, ear cleaning, and hand stripping for specific coats. They also provide cat grooming and a variety of add-on treatments, such as teeth cleaning and a luxurious 'Royal Package'.

Customer reviews consistently highlight the salon's welcoming atmosphere and the high standard of care provided. Pet parents frequently praise the calm environment and the patience shown by the groomers, especially Karoline, who is often mentioned for her expertise and gentle handling. Reviewers appreciate the attention to detail, noting that their pets leave looking and smelling amazing, and they value the lack of waiting lists, which makes booking an appointment easy and stress-free. The team's ability to build trust with pets, even those with a history of anxiety, is a recurring theme in the positive feedback.

Beyond their core grooming services, Spa Time Pets Horley is also a pet shop that stocks a curated selection of natural treats, eco-friendly supplies, and premium accessories. This commitment to natural and sustainable products extends to their grooming routine, ensuring that pets are not only well-groomed but also healthy and happy. The business is accredited and prides itself on its safe, natural products and its ability to provide a hassle-free experience for pet owners, from easy online booking to convenient pet taxi services.