Roseorwell Pups Grooming and Pet Services

Roseorwell Pups Grooming and Pet Services is a family-run business based in Shotley, Suffolk, led by owner Helen Oliver-Masters. With a background spanning over 20 years in the pharmaceutical industry, Helen transitioned into pet care to pursue her lifelong passion for animals. The business operates from a home-based setting, offering a personalised approach to grooming and pet services. Helen’s expertise is further supported by professional training in Microchipping, Canine Pregnancy Ultrasound, and Canine First Aid, ensuring the highest standard of care for all animals in her charge.

The business provides a range of services tailored to meet the needs of pets and their owners. While the grooming salon is currently closed, Roseorwell Pups offers mobile services for Microchipping and Canine Cytology, as well as home visits for Pregnancy Ultrasound scans. Helen specialises in working with a variety of animals, including dogs, cats, rabbits, and ferrets, and is fully licensed as a five-star breeder for Kennel Club registered Working Cocker Spaniels and Fox Red Labradors. The focus remains on delivering reliable, convenient, and professional care to the local community.

Customers consistently praise the business for its calm and welcoming environment, with many highlighting Helen’s patience and attention to detail. Reviewers frequently mention the stress-free experience for pets, particularly those with nervous temperaments, and appreciate the thoroughness of the services provided. The dedication to animal welfare and the personalised care offered by Helen and her team have earned the business a reputation for excellence in the Shotley area.