The Grooming Room

The Grooming Room is a dedicated pet grooming business located in Chart Sutton, Kent, offering a comprehensive range of grooming services for dogs and cats. Situated on the site of Chart Sutton Boarding Kennels & Cattery, the salon provides a secure and familiar environment for pets. The business is known for its expertise in hand stripping for wire and broken-coated breeds, as well as its ability to handle dogs of all sizes and temperaments. The team is committed to a personalised approach, starting with an initial consultation to understand each pet's specific needs, coat condition, and lifestyle requirements.

The Grooming Room offers a wide array of services, including brush and bath, de-matting, clipping and styling, and a specialised hand stripping process that preserves the natural coat texture and health. They are particularly skilled in working with nervous or anxious dogs, using specialist grooming tables and a 'ring when ready' service to ensure a calm and stress-free experience. The salon also offers a separate nail trim and ear clean service, with proceeds supporting the Heart of Kent Hospice, and a local collection and delivery option for added convenience.

Customers consistently praise the salon for its exceptional work and the calm, welcoming atmosphere it provides. Reviews frequently highlight the attention to detail in every groom, with many noting that their pets have never looked or smelt better. The team is commended for their patience and skill, especially with larger or more challenging dogs, and for their ability to handle nervous pets with care. Specific team members, such as Sheriece and Genna, are often mentioned for their friendly and reassuring approach, helping even the most wary dogs feel comfortable.

Beyond its grooming services, The Grooming Room is part of the Chart Sutton Boarding Kennels & Cattery group, which offers additional facilities for pets. This includes secure paddock exercise areas and comfortable kennels for those needing to stay overnight. The business is dedicated to the overall well-being of pets, providing grooming advice and demonstrations to help owners maintain their pet's coat between visits. Their commitment to quality and community support makes them a trusted choice for pet owners in the Maidstone area.