Critterz Grooming

Critterz Grooming is a dedicated pet grooming service based in Northampton, offering a personalised and caring approach to animal care. Owner Lisa brings over 15 years of experience and a Level 3 City & Guilds qualification to her work, ensuring a high standard of care for every animal. The business operates from a small, relaxed salon where Lisa provides a 1-to-1 service, using a state-of-the-art hydrobath and premium, vegan-friendly products that are free from palm oil, parabens, and SLS. This focus on individual attention and gentle handling makes Critterz Grooming a trusted choice for local pet owners seeking a responsible and professional grooming experience.

The salon specialises in grooming a variety of animals, including dogs and cats, with a particular emphasis on nervous or anxious pets. Lisa is known for her patience and ability to build trust with animals, even those who are typically difficult to handle. The service includes a thorough consultation to ensure the animal is comfortable before any grooming begins. For cats, the service is especially valued, with Lisa successfully grooming even the most uncooperative felines, including those with arthritis or long, matted coats. The use of a hydrobath and high-quality products helps to keep pets clean and healthy, while the 1-to-1 approach ensures that every animal receives the full attention it deserves.

Customer feedback consistently highlights the calm and welcoming environment of the salon, with many noting that their pets are comfortable and even seem to enjoy the experience. Reviewers frequently praise Lisa's patience and attention to detail, particularly when working with nervous or elderly animals. One customer mentioned that their elderly arthritic cat, who had not been brushed for years, was transformed by Lisa's gentle care and is now happy to be stroked again. Another review noted that Lisa's willingness to learn and obtain new qualifications reflects her genuine care for her work. The 1-to-1 service and the absence of cages are also frequently mentioned as key benefits, allowing for a more personalised and stress-free grooming session.

Beyond the core grooming services, Critterz Grooming is committed to the well-being of all animals in its care. The business has received positive feedback for its work with a wide range of pets, from dogs and cats to guinea pigs. Lisa's ability to handle animals of all temperaments and sizes has earned her a reputation as a reliable and skilled groomer in Northampton. The salon's focus on using safe, ethical products and providing a stress-free environment has made it a popular choice for pet owners who want the best for their companions.