Chester & Ralphie's

Chester & Ralphie's is a boutique pet grooming and retail business located in Norwich, offering a natural, cage-free grooming experience. Amy, the co-owner and resident groomer, established the business in 2020, initially from home and later expanding to a dedicated grooming spa at the Unthank Road address. The business focuses on providing a one-to-one, calming environment for dogs, using only high-quality, natural products. Amy is Level 3 qualified in Dog Grooming & Salon Management and has completed additional training in Canine Body Language and First Aid to ensure the highest standards of animal welfare.

The grooming services are tailored to the individual needs of each dog, with a focus on making the experience as relaxing and comfortable as possible. A wide range of services is offered, including a Bath and Brush, a Full Groom, and specialised treatments such as Hand Stripping and Spa treatments like the De-shedding Mud Spa. The salon is cage and crate-free, and the approach is designed to be stress-free for nervous or anxious dogs. The business also offers a range of natural dog treats and products, including the 'Ostrich Foot', which is a hypoallergenic dental chew.

Customers consistently praise the calm and welcoming atmosphere at Chester & Ralphie's, with many highlighting the personalised attention their pets receive. Reviews frequently mention the excellent communication from Amy and the high quality of the grooming, with dogs often described as looking and smelling wonderful after their visit. The business is also noted for its friendly and knowledgeable approach to pet care, with many clients appreciating the focus on natural products and the overall positive experience for their pets.