Furry Friends

Furry Friends is a dog grooming salon in Royston that has steadily grown through customer recommendations and recently relocated to new, spacious permanent premises at North End in Meldreth. The salon offers a safer entrance, car park, and rural space for a quick walk before appointments, alongside a light, airy salon with air-conditioning and a walk-in bathing area. The business uses quality "All natural" shampoos suited to each dog's coat type and colour, along with a high-quality conditioner to leave coats silky smooth and less prone to matting. All dogs are bathed with a heated power shower, and anal glands are checked and emptied if necessary. The salon is fitted with high-quality grooming equipment, including electric, hydraulic lifting tables for dogs of any size, high-velocity blasters, and top-quality finishing dryers. Cabin dryers are not used; each dog is dried and groomed out by the groomers, though cage drying is available for shorter coats. The salon is a quiet, calm environment that is kept clean, well-ventilated, and sterilised. Dogs are booked by appointment only and groomed individually by passionate animal lovers who treat every dog with care and kindness.

Furry Friends offers a comprehensive range of grooming services for all breeds, including hand stripping for Border Terriers and wire-haired dogs, clipping, hand scissoring, anal gland treatment, nail cutting, ear plucking and cleaning, bathing, de-shedding, and flea treatment. They also provide a freshen-up bath between full grooming appointments, starting from £25.00, and a quick nail trim for £9.50. The average grooming time is 2-3 hours, depending on the dog's size, coat condition, and temperament. The team is led by owner and head stylist Donna Robinson, who trained in dog grooming in 2004 and set up Furry Friends in January 2005. Assistant manager Ellie Fallon, who owns a Bichon Frise called Rosie, joined the team in February 2012 and has gained a City & Guilds level 3 qualification. The salon can offer advice on maintenance grooming and correct tools for home use between visits, and they recommend regular grooming for certain breeds to benefit their health and welfare. A sequence of dates can be booked for regular grooming.

Customers frequently praise the calm and welcoming environment at Furry Friends, with many highlighting the attention to detail and the patience shown with their pets. Reviewers often mention that their dogs come out looking fantastic and smelling wonderful, with one common theme being the excellent care taken with nervous or anxious dogs. The team is frequently commended for their professionalism and the clear communication regarding the grooming process. Donna Robinson and Ellie Fallon are often singled out for their expertise and the personal touch they bring to every appointment. The spacious new premises and the inclusion of a rural space for a pre-grooming walk are also noted as positive features by pet owners.