FDM Retreat and Academy

FDM Retreat and Academy in St Ives is a unique facility combining a luxury canine retreat with a grooming academy. Founded by two best friends, Kara Boyd and Kayleigh Newson, the business offers premium dog day care, student grooming services, and iPET Network-approved qualifications. The academy provides Ofqual regulated training, including in-house courses and seminars, while the retreat features a private 2-acre secure field and a wellness rewards programme. The team is passionate about animal welfare and excellence in education, creating a supportive environment for both pets and aspiring professionals.

The grooming services at FDM are performed by students under the supervision of award-winning experts, offering discounted rates for dogs and cats. The facility is designed to handle various breeds and temperaments, with a focus on gentle handling and patience. Reviews highlight the calm atmosphere and the team's ability to work with nervous animals, such as a cat that was successfully groomed without sedation. The student grooms are thorough, with one customer noting their dog came out happy and smelling lovely despite being uncooperative with nail trimming.

Customers frequently praise the welcoming and professional nature of the team. Reviewers mention Kara and Kayleigh by name, describing them as warm, friendly, and knowledgeable. The academy is noted for its clean, calm learning space and the 1-2-1 support provided to students. The retreat is commended for its modern, safe facilities and well-organised events like the Santa Paws grotto. The attention to detail and personalised care, such as sending updates and photos, are recurring themes in positive feedback.

FDM Retreat and Academy stands out for its holistic approach to pet care and education. The facility is not only a grooming salon and day care but also a hub for professional development. The team’s dedication to animal welfare and their ability to handle challenging cases, such as matted fur or anxious pets, sets them apart. The academy’s flexible scheduling and supportive learning environment make it a top choice for those pursuing a career in animal care.