Groomtech

Groomtech is a specialist grooming equipment repair and service centre based in Thatcham, Berkshire, serving the local pet grooming community with over 17 years of industry experience. Founded and operated by engineer Graham Challis, the business has established itself as a trusted partner for professional groomers, supporting over 1,000 professionals across the UK. The company is dedicated to keeping grooming salons operational by providing expert maintenance for a wide range of essential tools, including clipper blades, scissors, and dog dryers. Their workshop at Unit 8, Lowerway Farm, Thatcham, acts as a central hub for repairs and servicing, ensuring that local businesses can rely on their equipment to deliver high-quality care to their canine clients.

Groomtech offers a comprehensive suite of services designed to extend the lifespan and performance of grooming equipment. Their core offerings include professional clipper blade sharpening and scissor sharpening, with prices starting from £6.50 for blades and £7.50 for scissors. They also provide a fixed-price labour service for clipper repairs, covering major brands such as Oster®, Andis®, Wahl®, and Laube®. For salon owners, Groomtech offers repair and servicing for dog blasters and dryers, including single and double motor models, with a complimentary PAT test included. The business prides itself on a quick turnaround, aiming to repair all items within 24 working hours when parts are in stock, and offers a full three-month warranty on all repairs. This commitment to efficiency and reliability helps groomers minimise downtime and maintain their daily operations.

Customer feedback consistently highlights the efficiency and value of Groomtech's services. Reviewers frequently praise the company for their reasonably priced offerings and the speed of their turnaround, with many noting they will continue to use the service for their business needs. Clients appreciate the professional approach and the fact that all returned equipment is PAT tested before dispatch. The business is also recommended by several leading equipment suppliers, including Aeolus, Andis, Groomforce, and Supajet, further cementing their reputation as a go-to service provider for the industry. Graham Challis is frequently mentioned by customers for his expertise and helpful advice, particularly when they seek guidance on the best equipment to purchase for their grooming parlours.

Beyond standard repairs, Groomtech is a dedicated service and repair centre for some of the leading suppliers in the industry, handling repairs that may fall under warranty. They also offer grooming table repairs and are known for their ability to service a vast array of makes and models, from Blo i600 and Pedigroom to Groomers World. The company is committed to keeping prices competitive and offers loan equipment where available to assist clients during the repair process. With a strong focus on customer satisfaction and industry support, Groomtech remains a vital resource for the Thatcham and wider Berkshire pet grooming sector.